they were nearly 40 minutes of fear from the residence of hawaii. the governor of hawaii has apologized profusely. that is something that has resonated with president trump. >> i love that they took responsibility. they took total responsibility. but their attitude, what they want to do, i think it is terrific. they made a mistake. >> we've learned that mistake was a result of the employee at the emergency management agency hitting the wrong button during a shift change. that employee has been reassigned. the way the system works, the agency cannot send out a correction text for a terribly long 38 minutes for residents here in hawaii. >> do you know panic and fear that hit our residents as well as all of our visitors? it's inexcusable. it's a mistake. >> there when i'll be both state