>> we have to hold ourselves back to not create operational anxiety over the country. we want to try new bundles of products and try different display ideas. >> they would rather make the necessary missteps now rather than have problems in the future. >> you learn from your mistakes. you have to set yourself up to go through those mistakes and if you are so naive to think that you are brilliant and never make mistakes you are doomed. sometimes learning from our mistakes can help take a business to the next level. let's turn to this week's board of directors. author of the book, "the wall street journal" a fantastic