wasn't either down or up. it didn't say what position it was actually in. so they broke the approach and advised air traffic control that they needed time to sort through a technical problem. >> unaware of what's going on in the cockpit, flight attendant feels the plane turn away from the airport. >> i wasn't concerned because things like that happened and if there was a problem, we had a phone by each of the flight attendant seats. if there was a problem the pilot would have called us. >> to troubleshoot the problem, the l-1011 climbs to 2,000 feet and heads west toward the everglades. the captain puts the plane on autopilot. >> everybody wants to find the solution. that's just nature. we're human. we want to accomplish the mission. >> the crew suspects nothing more than a faulty lightbulb. the co-pilot starts to replace it but he can't get the new bulb to go in. >> they fought with this thing for several minutes.