agonizing. a commissioner here in surfside, a small town is north of miami. update what you know now. >> we know that something was wrong with the building. a building shouldn't collapse like that. i am afraid for other buildings in town. this is the sham plain south buildings. there's a sister building, sham plain north. looks similar, built the same time. i think residents need to be concerned for the safety of their building. >> the search and rescue going on, nobody is giving up. i know they confirmed one death. this plays out all day? >> this will play out for days, could be weeks until we know who is under the rubble, who survived, who didn't survive. a lot of people are unaccounted for, lot of families concerned. hoping there are snow birds that weren't here. >> happens in chaotic moments, trying to find where people are is different. they're taking phone numbers, there's efforts. this is florida.