About 18 months ago I opened a British Airways American Express Premium Plus Card for £195 a year to earn Avios points and earn a companion voucher if I spent £10,000 in a year. I did this and earned my voucher in August 2019, which my British Airways account says is still valid. However, I closed the card this April and when I called Amex to ask about extending the voucher due to the pandemic they told me it was no longer valid because I chose to close the account, something they state is listed in its terms and conditions. Is this right? Had I known this I would have obviously kept the account live. I have recently married and was hoping to make use of voucher on a special trip. – K.M., via email