Employee Resource Group Connects a Diverse Hispanic Workforce at Johns Hopkins Medicine Employee Resource Group Connects a Diverse Hispanic Workforce at Johns Hopkins Medicine By April Lugo watched in horror as her great-grandmother tripped on the sidewalk recently, breaking bones in her face and spine. She scooped up her beloved relative and sped her to a nearby emergency room. With no interpreters available, she became the linguistic bridge between the injured woman and the harried clinicians in the Pennsylvania hospital. “My Spanish is conversational, not medical,” says Lugo, whose family is from Puerto Rico. “I didn’t know the word for MRI in Spanish, and probably terrified my great-grandmother by trying to explain it as a huge loud machine that they stuff you inside so they can see your brain.”