'Every day was a nightmare': two horror stories about Facebo

'Every day was a nightmare': two horror stories about Facebook wrapped in one » MercatorNet


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Members of the Irish parliament have been listening to a very disturbing story. Facebook is a big player in the Irish tech economy but the underbelly of this giant is now being exposed. Within its entrails it is harbouring a monster.
Isabella Plunkett has worked as a Facebook content moderator for just over two years,
She has now told the parliament’s Joint Committee on Enterprise, Trade and Employment, about her nightmare job as a moderator, viewing graphic content up to eight hours a day. The job is so stressful that Facebook has to provide 24/7 counseling support for staff — but clearly what they do is totally inadequate. Apparently she is the first moderator to speak on the record to a government hearing anywhere in the world.

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