Search For the First Time, External Global Factors and Not New Local Regulations were Key Drivers of Business Process Changes: Survey December 17, 2020 @ 9:39 pm By Omar Faridi The COVID-19 pandemic has made it quite challenging for financial industry compliance officials who have had to make changes to how they monitor activities, according to a recent Nasdaq survey. Like many other professionals, they’ve had to adapt to the new remote working environment. Nasdaq’s latest global compliance survey was conducted with assistance from Greenwich Associates. More than 200 professionals provided feedback. They revealed that, for the first time, external global factors were the main driver of key process changes, surpassing regulatory requirements.