Former IBM and HP global exec named Rackspace Technology relationship chief Former IBM and HP global exec named Rackspace Technology relationship chief Previously served as IBM Global Services director and HP Enterprise Services Asia managing director. Neil Emerson (Rackspace) Credit: Diebold Nixdorf Global vendor heavyweight Neil Emerson has been appointed as global chief relationship officer for Rackspace Technology, a role that sees him responsible for relationships with the company's strategic and alliance partners, as well as customers. Emerson brings with him a CV encompassing roles such as IBM Global Services director and HP Enterprise Services Asia managing director. He joins Rackspace from Diebold Nixdorf, where he was senior vice president of Banking Eurasia (Europe, Middle East, Africa and APJ), based in London.