WHEN FIREFIGHTERS ARRIVED at 102 Belair Street in Brockton, Massachusetts, in the predawn hours of April 17, 2003, they observed two teenagers poking their heads out of second-floor windows. One of the teens was 17-year-old Frances Choy, who, awakened by her mother’s scream of “Frances, there’s a fire!” had called 911 on her cell phone. The other was Kenneth Choy, Frances’s 16-year-old nephew. Inside the house, a fire was burning with such intensity that it had melted wall fixtures, and thick smoke had trapped Frances, Kenneth, and Frances’s parents—Jimmy and Anne Choy—in their bedrooms. Anne Choy would be pronounced dead later that morning at Good Samaritan Hospital, but as a headline in the next day’s