Generation Z could free the world from e-mail SECTIONS Last Updated: Jul 15, 2021, 10:47 AM IST Share Synopsis A survey found that for those 30 and above, email was among the top tools they used for collaboration. For those under 30, Google Docs was the app workers associated most with collaboration, followed by Zoom and iMessage. New York Times In 2017, a study found that the average inbox had 199 unread emails. And here, almost 16 months into remote work for many white-collar employees, inboxes have only become more bloated. Despite the reasonable qualms of older generations, Generation Z — generally defined as people born between 1997 and 2012 — is pioneering the return of chaotic trends like low-rise jeans, pop-punk and Ed Hardy.