After being closed for more than three years, regional offices to reopen for in-person unemployment insurance assistance FRANKFORT, Ky. (April 6, 2021) — Gov. Andy Beshear and Labor Cabinet Secretary Larry L. Roberts announced today that in-person unemployment insurance (UI) services will open April 15 at more than a dozen regional Kentucky Career Centers (KCCs). KCC staff will be available for in-person assistance by appointment only. At 1 p.m. EDT tomorrow, April 7, Kentuckians can begin scheduling Monday through Friday appointments at kcc.ky.gov. Openings tomorrow will be for appointments April 15-30. Beginning April 19, appointments for May 3 will become available, with additional appointment times opening each day thereafter.