Jennyffer Barrientos doesnât always know what to expect when she answers her phone. It might be another Northfield parent telling her they lost their job. It might be someone with a question about how to navigate their kidâs online school platform. It might be a teacher, worried about their student. âMy week typically starts out empty. Monday rolls around, my schedule is pretty flexible, very open and by Tuesday itâs filled up,â Barrientos said. âWe are out in the neighborhoods, we are listening to barriers, we are listening to concerns that people have and we serve like that bridge to connect them to resources or connect them to the schools.â