Skip to main content How a Brilliant Platform Engineer Saved Twilio From ‘Absolute Disaster’ Our infrastructure was slow and prone to failure. Half our engineers quit. That’s when I called in a former Marine to turn our systems around. Jeff Lawson Expert Contributor Co-founder and CEO of Silicon Valley-based Twilio, one of the world’s fastest growing technology companies; author of Expert Contributor Co-founder and CEO of Silicon Valley-based Twilio, one of the world’s fastest growing technology companies; author of In 2013 Twilio was in rapid growth mode. We’d gone from about $1 million in annual revenues in 2010 to more than $30 million in 2012. We’d raised four rounds of venture capital, totaling $103 million, and grown from three founders to more than a hundred employees, more than half of whom were software developers building our products.