How to avoid being ripped off by so-called contractors, plumbers after historic winter storm Updated: Tags: KATY, Texas – Lesley Cruz is a hardworking, single mother from Katy, raising two young children inside a house that’s been ravaged by broken water pipes and heavy water damage following Houston’s historic winter storm. “The pipes upstairs burst and it was just like, water pouring, flooding into our house,” she said. “It was like a waterfall coming from the ceiling.” “We still have no water in the house,” Cruz added. “We have to use water bottles to brush our teeth and we can’t even take a shower.”