Why some people haven't received their stimulus yet Charlene Dame, an Evansville tax preparer, said there's a lot of confusion surrounding the rollout of the second round of stimulus. "Most of my phone calls this whole week have been about the stimulus check and some kind of confusion about it," Dame said. The biggest issue she's seeing is with those who selected to receive their tax refund as a bank product. When a client chooses this option, the bank creates a temporary account for the client. At the start of the New Year, many banks closed those temporary accounts so when the IRS sent out the stimulus, that money went to closed accounts.