Library Staff Essential for Tech Support at Savannah-Chatham At Savannah-Chatham County Public Schools, Georgia, media specialists have handled tech support for the transition to virtual learning, Chromebooks, a new learning management system and other educational technologies. by Barbara Augsdorfer, Savannah Morning News, Ga. / April 16, 2021 Shutterstock (TNS) — Before school started all virtual last August, the new learning management system was rolled out. School staff had to learn six months of training in five weeks. No kidding. "First it was the media specialists and media clerks, then the academic coaches, along with high-level training for the teachers," said Tammy Kemp, the district's lead program manager for instructional technology and media services. "We used the 'train the trainer' model and each school site was given staff training based on the support their teachers needed."