Voice of the Industry Major acquisitions in the payments industry â 2020 retrospective (part I) Monday 8 February 2021 09:26 CET | Editor: Anda Kania | Voice of the industry This article outlines the noteworthy mergers and acquisitions in the B2C payments industry, addressing two drivers: new strong links in the value chain and the accelerated digital transformation The payments industry has been very operative this year despite the pandemic. While having the increased competition in mind, payments players have availed themselves of the opportunity of exploring the rapid transition to digital transactions and new markets, to consolidate their position in the value chain and further gain market share. The first part of the overview displays the most visible mergers and acquisitions in 2020 in the B2C payments space, and their rationale, by addressing two directions: consolidation of omnichannel capabilities and disruptive technologies.