More problems, twists with E-ZPass toll overcharges in Western New York People who are E-ZPass customers had their license plates read instead of the tag, leading to a significant overcharge. Author: Ron Plants Updated: 7:37 PM EDT July 8, 2021 BUFFALO, N.Y. — 2 On Your Side has heard from more of you, the viewers, about overcharges and other problems with the E-ZPass cashless tolling system for the New York State Thruway. The system went totally with the electronic tolling at the beginning of the year as planned by Gov. Andrew Cuomo. 2 On Your Side has been looking for more answers in a frustrating problem which we have seen before.