More Than 80% of Patients Willing to Take Satisfaction Surveys by Text A new data analysis by Dialog Health shows that more than four out of every five patients will participate in satisfaction surveys administered by healthcare providers via text message. News provided by Share this article Share this article FRANKLIN, Tenn., March 11, 2021 /PRNewswire/ -- The data comes from Digestive Health Center (DHC) of Dallas, an ambulatory surgery center (ASC) owned and operated by AMSURG. DHC of Dallas sent about 7,400 Net Promoter Score (NPS) survey text messages to patients in 2020. Texts were delivered via Dialog Health, a two-way texting platform that enables information to be pushed to and pulled from patients, staff, and caregivers.