MVD expands contact center help, online services AZ MVD website (Source: AZ MVD) By Shelby Trahan | April 15, 2021 at 9:28 AM MST - Updated April 15 at 9:28 AM TUCSON, Ariz. (KOLD News 13) - Through the COVID-19 pandemic, customer service demands at the Arizona Department of Transportation Motor Vehicle Division have changed. A partnership with the Yuma prison is expected to provide some relief to the high volume of calls MVD receives. âMVD is pleased to expand operations of the contact center and customers are the biggest beneficiaries,â MVD Director Eric Jorgensen said. âWeâre grateful that our partnership with the Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) continues to help us get customers out of line and safely on the road.â