(3) Baltic-based bank is the first in Central and Eastern Europe to utilise nCino to improve its lending processes LONDON, United Kingdom and RIGA, Latvia, March 03, 2021, the second largest bank in Latvia by assets, will adopt the nCino Bank Operating Systemto help modernise its Corporate lending business in the Baltics. Citadele will use nCino's platform to improve how applications for Corporate loans are processed and help drive greater efficiencies for its Corporate banking division. Understanding the need to use modern technology to enhance the client and employee experience, Citadele sought to replace several legacy systems to create a more efficient loan origination processand have a truly digital lending platform with greater visibility at all stages of the loan process. Using nCino's single platform, Citadele will be able to quickly and efficiently navigate Corporate and SME clients' loan journeys and replace manual, repetitive employee tasks resulting in more meaningful interactions with clients.