Never mind a butler – here's the employee every wealthy property owner is desperately after In the lives of the super-rich, desperate times call for the ultimate solution to property maintenance Nice to have, but can he fix the home cinema? Credit: Getty Images An interior designer recently took me around her billionaire client’s four storey new-build apartment in Holland Park. It wasn’t the space or the aerial views overlooking the park that I coveted; it was the man sitting at an enormous desk in a wood-panelled room lined with linen-clad box folders. “Who’s that?” I asked. “Oh, he’s the estate manager,” she said. “He makes the house work”.