At least one NBU has not offered a timeline when those water issues would be resolved. Although communities neighboring New Braunfels are experiencing water issues, NBU said it does not anticipate there will be a need for a boil water notice. "We continuously monitor the entire water system," a post on NBU's Facebook page said. âNBU will update its customers if there are any changes.â To report a winter storm water outage or low pressure, NBU asks customers to complete the form found on the winter storm resource page, nbutexas.com/winter-storm-resources/. Officials with the Canyon Lake Water Service on Wednesday morning said crews continued to work to restore service in the Lakeside Park, The Oaks, Rolling Hills, Ensenada Shores, Village West, Rancho Del Lago and Mystic Shores areas.