Updated: Monday, February 22, 2021 - 11:39am Nearly 11 months have passed since nursing homes closed their doors to visitors because of the coronavirus pandemic. Some states, including Arizona, have resumed family visits under certain circumstances. Now, a new report highlights what some family members discovered once they were allowed back in. Sam Brooks is an attorney with the Consumer Voice, which represents long-term care consumers. They released the report. "As soon as nursing homes locked down, we realized there was going to be a crisis," he said. That’s because many long-term care facilities are understaffed. "And a lot of homes relied on family members," Brooks said.