THE STANDARD By Frankline Sunday | March 16th 2021 at 06:00:00 GMT +0300 Six years ago, Alice Njeri Maina was shocked to find her name listed at a credit reference bureau for defaulting on a loan she never took. The account was registered under her son’s name. A puzzled Njeri, therefore, visited her bank’s Nakuru branch to follow up on the issue. The bank promised to investigate. Unknown to her, another borrower with an identical name and an account at the same bank had taken a loan in 2011, which was in arrears for Sh167,000. Njeri’s name had been mistakenly listed at the CRB for four years.