Police say the man spotlighted in recently released video can be seen lifting a wallet from an unsuspecting victim. Shea said they dialed the callback number related to the 911 call twice but got a voicemail message both times. After they couldn't find an ongoing dispute or get in touch with the caller, they resumed their patrol. However, sources say there is no indication the responding officers knocked on any apartments on the fourth floor -- there are eight apartments -- prompting the review into whether procedures were followed. Resident Justine Halls wonders why no one called sooner. "If this was going on for a long period of time somebody should have been spoke up, someone should have been came out," Justine Halls said. "Someone should have been said something. Nobody said nothing till it was too late."