Poor e-Governance The Goa government must make its websites lively, vibrant and interactive The grievance of the Goa State Industries Association that the websites of the state government do not function satisfactorily will find echoes among the other sections of society. The state government has not been investing financial and human resources for establishing e-governance. The commitment of the government to e-governance has been no more than lip service. If the government websites are dysfunctional or slow, how can the government deliver public services online? Better service delivery to citizens was one of the basic goals of e-governance. In the earlier times people had to run from office to office and go there on several days and pay bribe for getting certificates. The online delivery of certificates removed the government office from the picture. There was a time limit fixed for the delivery of certificates. So, while it brought transparency to the process, it also brought in the element of accountability for the officials concerned.