Informationweek Predictions for AI in 2021 We look past the hype to provide some real-world predictions for artificial intelligence in the enterprise next year. Image: ART STOCK CREATIVE - stock.adobe.com Artificial intelligence has expanded its grip on our lives throughout the past year. Even as a global pandemic forced many data scientists to work from their homes, AI-driven innovations continued to pour from the smartest minds everywhere. AI is a centerpiece of the coming “new normal” in all our lives. Going forward, AI will be the intelligent nucleus of automated, robotic, and contactless processes that will protect us all from future outbreaks. With the COVID-19 crisis still in full sway, here are my predictions for the specific AI techniques, tooling, platforms, and apps that will come to the forefront in the year to come: