Public Service Commission Directs Suddenlink to Create Impro

Public Service Commission Directs Suddenlink to Create Improvement Plan Amid Hundreds of Complaints


The West Virginia Public Service Commission has received more than 1900 complaints against Suddenlink Communications since 2019.
Following a long list of complaints about Suddenlink Communications, the West Virginia Public Service Commission has directed the company to submit a plan to fix the problems by June 7.
Public Service Commission Chairman Charlotte Lane met Wednesday with Suddenlink representatives to discuss a long list of complaints customers are experiencing.
The Commission has received nearly 1,900 complaints from West Virginia customers regarding Suddenlink’s telephone and cable television service since 2019.
“The recurring problems with Suddenlink’s telephone and cable television service have gone on long enough,” Lane said. “Customers deserve to receive the service they are paying for.”

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