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Public comment hearing set on proposed sale of Mountaineer Gas Company


Today
Isolated thunderstorms this evening becoming more widespread overnight. Low around 70F. Winds light and variable. Chance of rain 70%..
Tonight
Isolated thunderstorms this evening becoming more widespread overnight. Low around 70F. Winds light and variable. Chance of rain 70%.
Updated: June 30, 2021 @ 8:19 pm ....

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Public Service Commission Directs Suddenlink to Create Improvement Plan Amid Hundreds of Complaints


The West Virginia Public Service Commission has received more than 1900 complaints against Suddenlink Communications since 2019.
Following a long list of complaints about Suddenlink Communications, the West Virginia Public Service Commission has directed the company to submit a plan to fix the problems by June 7.
Public Service Commission Chairman Charlotte Lane met Wednesday with Suddenlink representatives to discuss a long list of complaints customers are experiencing.
The Commission has received nearly 1,900 complaints from West Virginia customers regarding Suddenlink’s telephone and cable television service since 2019.
“The recurring problems with Suddenlink’s telephone and cable television service have gone on long enough,” Lane said. “Customers deserve to receive the service they are paying for.” ....

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WV's new consumer advocate must deal with pandemic's financial impact on utility customers


CHARLESTON — A pandemic. A brutal winter driving up utility bills. An unemployment rate that remains slightly higher than it was before last spring’s COVID-19 shutdowns in a state that had the nation’s highest percentage of households receiving food stamps and second-lowest median household income before the coronavirus crisis.
These are the daily problems that make West Virginia consumers particularly vulnerable right now.
Enter Robert Williams, the new director of the state Public Service Commission’s Consumer Advocate Division.
“I think I know what I’m getting into,” Williams said.
Williams, 63, of Charleston, will take over leading the Consumer Advocate Division next week. Williams is currently an attorney for the House of Delegates Minority Caucus and previously served as an attorney for the House Judiciary Committee. But he’ll be drawing more as consumer advocate from his past experience as a law clerk, staff attorney, ....

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