Quick Question: How Has COVID-19 Changed the Face of Parking? Monday, March 8, 2021 8:25 AM Tweet The impact that the COVID-19 crisis has had on almost every industry is difficult to overstate. It has been a challenging year for everyone, but amongst the challenges are some exciting opportunities. We ask industry experts about the implications of Covid-19 for their industry, and what it means for the future of parking. From digitization, customer experience, security and more, here's what our experts had to say. Pete Alcock, Head of Product Marketing at NMI " COVID has changed the parking industry in two ways that NMI, as a payment technology provider, has noticed. With air traffic severely restricted and shopping centres operating at a fraction of their normal capacity,