The agency launched the latest review nearly 10 months ago at the directive of Gov. Ron DeSantis. The report found Florida Department of Economic Opportunity ultimately overpaid for its CONNECT unemployment system; a system that was not properly designed nor tested. “We determined that the requirements for system capacity, as outlined in the 2010 ITN, were never fully tested nor documented,” Inspector General investigators wrote in the preliminary report released Thursday. “The contract mandated system capacity for a minimum of 200,000 concurrent external users. We could not find evidence where DEO enforced this contract requirement. "Deloitte’s stress testing documentation shows testing was for approximately 4,200 concurrent users (internal and external)," the report continued. "By not meeting contractual capacities, the CONNECT system was poorly positioned to handle unprecedented claim volume beginning in March/April 2020.”