Residents dispute accuracy of 311 system for garbage pickup

Residents dispute accuracy of 311 system for garbage pickup complaints


As temperatures throughout Columbus soared into the 90s early this week, some residents began noticing a new summertime smell — reeking garbage, left baking in receptacles lining streets and alleys.
Residents in some areas are complaining the problem is the result of delayed and inconsistent garbage collection by the city. 
Columbus' refuse administrator Tim Swauger said "there has been no rise in complaints" to 311 about the city Public Service Department's garbage collection. But in some neighborhoods across the city, such as the Hilltop and Southern Orchards, residents say they have been going weeks or even months without consistent garbage pickup.  
Simon Dallas has lived in the Hilltop for just over a year. And throughout his time in the neighborhood, he said it has lacked a consistent garbage pickup on schedule.  

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