Select Page Royal Mail: the outlook for 2021-22 contains a number of uncertainties that could significantly influence volumes and costs Royal Mail has announced its Full Year results for 2020-21 revealing full year performance well above initial expectation – Group operating profit surged 116% to £702 million – however no guidance has been given for 2021-22 due to ” a number of uncertainties”. Financial Highlights • Full year performance well above initial expectations driven by strong parcel growth at both Royal Mail and GLS. • Group adjusted operating profit up 116.0% with a broadly equal contribution from Royal Mail and GLS. • Royal Mail parcels revenue up 38.7%, partly offset by letters decline of 12.5%. Operating costs up 9.2%.