Magdalena Petrova There aren’t enough programmers in the world to meet the demand for new business applications. Enterprises are having to supplement their central application development groups with other resources, equipping business staff with low-code and no-code development platforms and robotic process automation (RPA) tools that enable them to take on some of the programming workload. The situation is particularly difficult for enterprises reliant on SAP, as the reimplementation of legacy R/3 applications in the cloud on SAP S/4HANA is occupying developers that might have been developing new functionality instead. Now SAP has an answer — or rather three answers — in the shape of the SAP Cloud Platform Extensions that it unveiled during its online TechEd developer event in December 2020. The three process automation tools are SAP Cloud Platform Workflow Management for low-code automation of enterprise workflows, including between its ERP and Qualtrics customer experience platforms; SAP Ruum for business users with no coding skills to automate departmental processes; and SAP Intelligent Robotic Process Automation 2.0, a limited edition of which will be included with every S/4HANA Cloud subscription from January 2021.