By Justin Hendry on Mar 18, 2021 6:55AM Technology services group now mostly non-APS staff. Services Australia has been roundly criticised by the Community and Public Sector Union (CPSU) for its growing reliance on IT contractors, with more than half of all staff in its technology service group now non-Australian Public Sector (APS) personnel. In a submission [pdf] to the parliamentary inquiry investigating the digital and data capabilities of the APS, the country’s main public sector union said the agency had “lost sight of the benefits of in-house ICT”. It blamed the government’s average staffing level (ASL) cap introduced in the 2015-16 federal budget, as well as an APS-wide bargaining policy that “limits enhancing APS conditions to attract the best and brightest”.