People down to about six. Its insane. The studies of the facility showed in the past they added two and a half floor and talked about doing this selfpark many years ago. It was unfeasible to do this. Weve gone from 14,65 0 to 500 Parking Spaces and with the subway, sure, business is down. Weve always taken a hit when they asked us to and said were not making any money. We took freezes and freezes in our pension and stood behind the city and when the Nonprofit Corporation left the garage has gone. Its nasty. Its terrible what has happened. Commissioner which Nonprofit Corporation is that . The Nonprofit Corporation. Commissioner thank you. Next speaker. Im a business agent for teamsters local 665. Laura durant wanted to be here so ill read her statement. Dear supervisors im from doleby laboratories on market street. We were parking at the Civic Center Garage and happy with the services however once they cut staff and valet our employees no longer saw garage personnel and had to walk by Homeless Individuals who at times were shooting up or defecating on the ground in the stairwells. For this very reason of lack of safety and cleanliness we decided to cancel our account and took our business elsewhere. Thank you from laura durant. Commissioner thank you. Next speaker. I want to talk with the ambassador thing being discussed here. I work at the downtown 5th and Mission Parking garage. We only have one ambassador in the middle of our parking garage. We do need more ambassadors for each lobby. A couple recently retired arent being replaced. Eventually [multiple voices] and they need to be fixed and more ambassadors is needed. I want to mention that point. Commissioner thank you. Next speaker, please. Mark gleeson with Teamsters Joint Council 7. I thank you for the interest youre taking and something weve been work on now well over a year has to do with the staff cuts you heard about today. I also appreciate working recently with the staff of the mta has been pole polite but unproductive. Theres a model used in some areas in the United States but i think the people of San Francisco should know what that really is and you can see it in the close nearby in san jose if you visit their parking invests. Theres screens and cameras and human beings theres blocks and for the community at large around the facilities they should be aware what we believe is in the scheme here are the prospect of empty caverns that will be in our community with nobody staffing them at all one of these days and this again is something that is not vet the by certainly this body until today and perhaps the voters of San Francisco that awarded autonomy to the mta some years ago. I submit to the voters in the city should reconsider what that economy is and give it confines going forward. Thats just my humble idea. Theres apparently 300 customers that have supplied signatures being submitted to your offices today. Theyre also very concerned about this. So again i appreciate everybody whos been concerned with this. We hope therell be something proactive for our members and for the community at large. Commissioner thank you, mr. Gleeson. More and more until eventually nobodys going to do everything. Next speaker, please. Im a Business Owner i own a hair salon on grant avenue. Im in support of keeping the Valet Service in the garage. I dont think its fair that myself or other customers and speak forg myself walking speaking for myself have to walk by people smoking crystal meth and shooting heroin with my kids is not okay and the guy with the graphs and charts of numbers, youre talking about breakins in the thousands. Youre talking about things happening that are crimes in the thousands. And at some point all that is is a data point on whats acceptable. A few thousand crimes if youre having 1,000 less is not acceptsable or okay to have any crime if it can be prevent the just by people present in the garage. On where they were parking previously i bet theres fewer if not any crimes. Just by presence of the people there youre deterring it. With they showed you with statistic and graphs and charts is theres an acceptability to crime i dont think is okay. I want that on the record. Commissioner thank you, sir. Next speaker. If theres any other speakers after this gentleman if you line up to my left, your right, go ahead, sir. First, i saw a loose diamond and i saw people getting married outside. Im also getting engaged soon so my fiancee would kill me. Commissioner we wont count that toward the time. And to official came to retrieve that. It was city staff. Some guys going to be in a lot trouble. Seriously. Yeah. Commissioner its an engagement ring. If youre watching tv right now it will be at the lost and found. Thank you, sir. I dont know how many carr carats. Those who are tenants and monthly members at the ye old garage it summed up the frustration weve gone through since january of 2018 the first time the post was made in the ye old garage the valet staff would be eliminated. Just to add to that, yes, we support the staff staying from basement sto to the roof. I met with members of the mta along with another member at the Flood Building and i think we need them to stay. Thats what i wanted to say up here. Commissioner thank you, any other members of the public wish to comment on this item . Seeing none, Public Comments closed. Ms. Graph, can you come back up. I think we have a series of questions for you. I think have been in an ongoing conversation the past two years and a situation where this is a situation with an agency with little if any oversight by the board of supervisors because this is an agency overseen by commission appointed by the mayor. This body and the board of supervisors does not have a direct authority. We have the thumb up or down vote on the overall budget at sfmta and more and more its becoming apparent were going to have to exercise that authority in a very aggressive manner because this is not the only issue thats risen to the attention of this body in the last few weeks. Its very important. I want to say that for the record. To that point, mr. Graph, so seems as though theres been a significant investment you said over the last number of years, Capital Investment in automating the system. Can you quantify what that Capital Investment has been . Yeah, i might defer to rob who oversee the budget but about 32 million in capital and local funds. Commissioner so 32 million in Capital Investment and in that time has revenue increased . No, it has not . Not at all. We hope see a return on investment in five years 37 commissioner no, my question is when did you spart making Capital Investments of the magnitude of 32 million. 2017. Commissioner youve seen no increase in revenue. Its flattened out. Commissioner so its flat. In terms of staffing you said the cut is about 38 positions youve cut thane period of time . Cut in that period of time . We removed Aliso Ferrell commissioner youll have to clarify for the public. A typical Valet Program is more as you go to a hotel and you leave your car at the curb and in a stack Parking Program in the case of the Aliso Ferrell program you drive into a level of the garage and they stack your car in the garage to maximize space in that facility. Commissioner it looks like from 2016 to now to present its about 38, 40 positions. How many are valet positions youve cut . I believe i listed thane here as well. Listed that in here as well. 30. Commissioner so of the 38, 30 are valet youve cut . Almost 90 of the positions . That have been removed have been the stack car valet. And it says from First Quarter 2018 to First Quarter 2019 youve gone from 20 to 25 to 10 . Thats just the fixed post. The numbers dont add up. 30 valets removed and another fixed posts. Zbhoo that goes to ambassadors as well. Commissioner what are responses from the folks here, the staff and front line staff and longtime customers and having been avalet yourself. Something if we had started cutting valets at the beginning of your industry. How would you have felt . You may not be standing here today . As you teed up earlier your points are valid and were trying to be responsible stewards of our assets. Weve seen occupancies de crease decrease and weve cut shifts however, we worked with operators who are the Major Players in this arena and the staff cut have been relocated to other facilities. Some within city portfolio and some not. Commissioner supervisor peskin. Commissioner folks, for the decorum of the body, we dont allow questions to be yelled out from the public. Public comment is closed. Well continue to ask questions. You can show your approval by waving your hands and displeasure by pointing fingers down. Thats what we do. Supervisor peskin. Im trying to articulate commissioner i got it. So essentially the Decision Making for valet does it take into consideration many of the things that were talked about today . The issue of providing an additional added service, contributing to the world class environment of our shopping area, providing for the security, en hangs and encouraging enhancing and encouraging the movie industry which is an integral and commercial industry. These are all things really important to San Franciscos economy and i have to tell you the Aliso Ferrell, i was shocked when i went there two weeks ago to see this Automated System yelling out nonstop. If i were across the street in a restaurant that would absolutely ruin my experience as a customer in that place and i asked the owner of the restaurant, i said how is this impacting your business he said my customers complain all the time. And he happened to be a longterm monthly pass holder. He said were seeing all the things you said today, dirt, graffiti, drug use, increased homelessness, smells of urine. Its on and on. He said we have people getting their cars broken in to. I dont understand the philosophy of moving to this 100 i understand you made the decision to go into a completely automate the system but were losing a significant value that cant be measured by the bottom line. Whats your response to that . I think its finding the right balance. To be clear we know theres fear but ive been clear and we worked collaboratively with the teamsters, we wont take the facilities down to no operators. Commissioner Aliso Ferrell is down to two people. One at one time of day and a gap in the shift. If theres demands for additional staff this is flexible. Commissioner sounds like you have a petition of 300 customers. And we have been meeting with stakeholders throughout the process long before i arrived at the m. T. A. I cant get a clear idea of how many more cuts you have planned. Theres one slide. The majority of changes have been made. Theres been a few facilities that have not gone through the upgrades yet. Commissioner so these cuts are all based on your overall Capital Development to automating the system . So everywhere you put in the Automated System you intend to cut more staff. Thats not always the case. Its case by case but its been the stacked Parking Program which is the majority of the cuts. Therell be a lot going under construction. That lot goes away. Thats pretty straightforward. The mosconi garage will also have staff cut there. Aside from that, 90 plus and a large number of cuts. It will be minimal and we can provide a full picture of what that looks like. Commissioner thats why we called you here today trying to get a full picture. Commissioner i dont want to cut supervisor safai off. I want to thank him for scheduling this year and thank all members of the public for coming out and testifying today and a number of facilities are in the Northeast Corner of county of San Francisco i have the honor of representing. While i try to use the other side of your house as often as possible by which i am referring to the bus i have been known to park in those garages both within my district and in supervisor haneys district and its about jobs and the customers experience and the relationship but with customers who we directly or indirectly employee and i understand the world has changed with uber and congression and people arent commuting ways they historically have and that comes with demand and as someone in office for 20 years weve not made outageous demands on the city. Weve been pretty darn reasonable and have adjusted to things when adjustments need to happen. And i was part of proposition a 2017 and while supervisor safai and i share some same frustrations weve generally been able to work it out with the good old thing we call the telephone or inperson meetings. And im hopeful in the next few weeks it will resolve itself in the same manner with the teamsters at the table and the customers we heard from. I will say i have gotten fabulous emails from customers that arent teamsters and arent city employees. Im looking for one i got earlier today. I read one in the record. Commissioner if you want to talk about a human relationship is the relationship between the folks who its like going to the coffee shop. You love the person that serves you coffee every important and you love the person that valets your car or makes the place feel safe. Im bummed out because i go to port smith square a lot and we all get called to meetings and events usually that happen on the roof of that parking garage. We all jet in there. And can i tell you, i miss paying that person in person. I have do figure out the dang machine and im 55 years old and i missed the interaction with the person who was my neighbor and knew for years. Im happy to participate offline, online with the mta and teamsters and supervisor safai. I want to thank supervisor safai. I hope we can all come to the table and work something out that makes a lot of sense. And as i said last tuesday at the San Francisco county authority theres growing frustration by a majority of the board not with you, sir, but with your commission that inevitably in the cycle of Human Behavior will play itself out in some way and god only knows none of us want to wake up august 1 and not have cable cars, light rail or trollies or busses and this could be the one that breaks the camels back. With that supervisor haney. The city doesnt directly employ the teamsters. Were not part teamsters we have thirdparty operators that employ them directly. We have a number of facilities. We have the 20plus facilities. If there is a reduction of staff at another facility because of the way the cba works the opportunities have been particularly here the Staff Members have been offered positions depending on how that looks. I cant speak to it directly other than to say im not sitting in to make the decisions but they have assured me no one has lost a job. Commissioner netnet, Job Opportunities are being reduced. The human might bounce from one job to another job but there are less jobs overall. Can we stipulate to that . I cant speak to if theyve reduced other staff but my understanding is they had need for other facilities. Youre saying theyre growing their job demand as were shrinking hours . In this case thats my understanding, yes. Commissioner thats counterintuitive. Ill hand it back to you. Commissioner just for the record and the conversations weve had with teamsters if a position is eliminate order reduced through a city parking garage its been our understanding theres been a reduction in the staffing overall so i just want to say that for the record. I think theres be 100 straightforward in this conversation. This is about eliminating jobs and creating more efficiencies and trying to increase revenue and doing it on the backs of working people. Supervisor haney. Thank you. Also, it seems like theres significant reduction in the valet shifts in response to reduced parking demand. So are you saying that people are using Valet Parking less or overall parking is down and it spilled over to Valet Parking and measuring the number of Valet Parking shifts . Its significant in terms of the number or is it theres a move away from valet as a service that were providing . No, specific to the major area of concern is Aliso Ferrell and that area. Theres three different facilities and southern stockton and Aliso Ferrell and union square i can speak to those in that Geographic Area the demand has don gone down and at any given time theres 500 available spaces and there is plentyiful amount at the other facilities. Commissioner its overall reduction. For the garage ambassadors, can you speak a little bit more about what theyre role is and is that a new role . It is. Commissioner and are you seeing positive results from that . Yes, so we are seeing positive results and hearing responses from some folks here. I want to make sure we are getting it out better and many of the fixed cashier shifts should be roefg the garage. We roving the garage and i heard someone said were not told to stay near the pay machine but the folks should be roving the garage helping peep answering questions, giving directions, walking people to their car. The numbers listed go to the teamsters. If we dont have enough at a certain shift and that call is going nowhere, we need to make sure we have the proper staff to field those calls at a facility during busy times. Thats all good feedback to hear spec