Is the document in front of you. It first came to the commission january 2018, approved in february of 2018 and then we revisited it in january 2019. Talking about adding m. O. U. s to the scope, we made a small additional change related to this matrix and the written directors annual work plan. Written directors will develop an annual plan. We have this fiveyear plan, as you see it tonight. The annual plan will solidify each year, which d. G. O. Needs to come up we have to adjust the fiveyear plan according to d. G. O. s, or bulletins that are about to expire. Such that we have to change a d. G. O. So we will have to address that in the annual work plan as well. The idea being the Commission President would approve that plan, and then we will make the current fiveyear plan available , its available tonight, as you know. In addition to that, the annual work plan would be posted to our website. The final series of changes related to the m. O. U. s that Impact Department general orders you have existing agreements, as referenced, to the type of m. O. U. That would come in front of this body. With that, i dont have any further comments, or information for you. If you all have questions, im happy to try to answer them. The chief and i will address them as you have them. I have just one comment, and that has to do with the m. O. U. s there is language here that says an m. O. U. Which modifies a general order, et cetera. A m. O. U. Cannot really modify a general order. A m. O. U. Has to be consistent with a general order. I think that word may not be the best word. We need to come up with something where it touches upon, affects, whatever the word is, the department cannot modified a general order with an mou. That was also a point that i was going to focus on, the m. O. U. What i remember working with the department of justice when i go back to the bulletins for a moment, there were a lot of bulletins that had changed their general orders, even though there was a requirement that they had to come theres a timeframe. When i look at the m. O. U. , that was one question i had. The second question i had, there should be a timeframe when they have to bring in front of this commission. It just says it will be submitted for approval, doesnt say when, within 15 days, 30 days . It should have a timeframe. And i was wondering why it had all of these old memorandums here. Thank you for explaining that. I was concerned, when you mentioned i know there has been discussion that potentially makes the backup. That is certainly one that i think should come for approval with this commission. In terms of timeframe, that may not be a bad idea. The m. O. U. Cannot go into effect until it is approved here. If the Department Takes two years, that is not our problem, that is the departments problem. I mean, that is one way of interpreting it. They cannot sign it without our approval . You can sign it, but you cant enforce it. It cannot be enforced until it is approved here, if it affects policy. I just want to be clear, that somehow is that your understanding, chief . That is. Hopefully that is clear. Those m. O. U. s that fall under the commission, i cannot sign them until the commission approves. They cannot be executed until the commission approves. It is subject to interpretation, but thats okay. I would like tighter language in their. I dont want some other chief saying that i did not have to come before i signed it. The problem with the time limit though, if the time limit lapses, do they start over . Its creating an unnecessary bureaucratic problem, i think. Before effective, we could say. Guess my issue, to i am sorry, you dont . Yes, i am done. The wording in terms of who can agendized and item, we can request that an item be agendized. The way that it reads, i understood it to be that only the president can place it on the agenda, when all of us have the ability to request that something is agendized. I think the wording is a little i dont think this is intended to change any policy we currently have in place. Members request agenda items, they go on as i am able to put them on. This is no different. If you can come up with better wording, we can suggest it. I would like a better word than modified, may impact. Can we agree on impact . Yes. You already covered it, commissioner. Okay. If the commission wishes, in terms of clarifying the language that these m. O. U. s that are subject to Commission Approval have to be approved before signed by the chief. All right, thank you. We will make a clarification that m. O. U. s that impact the general order, have to be approved by the commission before signed by the chief of police. How about if we change the language about putting it on the agenda, submitted by the chief of police to the Commission President , i am sorry, submitted to the Commission President to be placed on the agenda for full Commission Approval, in accordance with commission policy. We would get rid of the chief of police. The chief is entitled to submit. Yeah, but to be what . To be placed on agenda for full Commission Approval in accordance with commission policy. I agree, the wording is confusing here. The way it reads now it is only submitted by the chief. Either we can request it be agendized, the chief can request it be agendized, you determine what is scheduled. At the way it reads now it seems we would go through the chief. Right. We can say request a member of the police commission, or the chief of police, m. O. U. Not coverage shall be submitted to the Commission President. Sounds good. If i may, the intent there was to make sure that the m. O. U. s go through the chief of police desk before submitting to the commission. It wasnt meant to circumvent the commission to direct that, it was meant to make sure that it goes to the chief of police before submission to the commission. That was unclear. [laughter] it says to president to determine if the item will be placed on the agenda. We are going to strike that. [inaudible] after review by put chief of police. M. O. U. Not covered by general order shall be submitted to the Commission President to be placed on the agenda pursuant to commission policy. Does that work for you . That sounds clear for me. Is that brilliant . Can you repeat that slowly . Hold on. After review, or upon review, by the chief of police and at the request of the member of a police commission, an m. O. U. Not covered by general order, or city charter, shall be submitted to the Commission President to be placed on the agenda pursuant to the commission policy. Or upon request. Upon review by the chief of police, or. You to be able to see it first. See what you missed . Got it . Got it. Does that work for you, chief yes, thank you. Okay. Any other issue by the commission . Let me ask for Public Comment on this item, before we vote on it. Any Public Comment on 3. 01 . I make a motion to adopt a new language . Is there a second . So moved. All right. I disabled my fearsome device my name is john jones, may my comments please the Commission Just weekly. Briefly. It was my impression, from the getgo, way back when, the department of justice of in the affairs of this Police Department was a my review of the department of justice report when it came out, indicated to me that there was little, or nothing, in that report that could not have been worked out among people of goodwill that were working lunch at tommys joint, and memorialized on the back of an envelope. I know you have to put up with it, and you have my sympathies. Thank you. While you may be right, the fact is i was not done until they came in. Okay. Can we have a vote . I think we need a roll call vote all in favor . Any opposition . It carries. Thank you. Cal doj and heinz will be very happy. Next item, please. Line item six, presentation regarding healthy streets Operations Center, hsoc, discussion. Good evening. I am commander david lazar of the Community Engagement division. Tonight, i am pleased to be joined by many of our partners and city on the healthy streets Operations Center. I know we have been here before and talked about the collaborative work we are doing. Tonight, we have a presentation to make and i think the Homeless Coalition is also going to make their presentation and give you a full picture. I am joined by cary abbott from the department of homeless assistant housing. Mary Allen Carroll from the department of Emergency Management. Sam peoples and larry stringer from the department of public works. Laura marshall from the Controllers Office, and emily from the Mayors Office. Our first presenter will be from Carrie Abbott from the department of homeless supported housing. Thank you. Carrie is on her way in, but i would jump in and her place until can you please identify yourself . I am emily cohen, with the Mayors Office. Thank you for having us here today to discuss hsoc. I want to start with an overview of the challenges that we are facing, in our communities. This is not a secret to anyone. I think we all understand we face a crisis of homelessness. Our most recent. In time identified over 8,000 people in our community expensing homelessness, about 5,000 of whom who living unsheltered. About 3,000 staying in shelters or other residential programs. What folks dont always see every night is the successes that we have. Last year we exited over 2,000 people from homelessness, and to housing. A very successful year. 2018 was the year we had the most exits out of homelessness of any year in the recent past. It was good in that way. The Outreach Team serves over 400 people each month. We provide housing and shelter up to 12,000 people every night. 12,000 people who fought for the services, provided by the city, unfortunately were not have a roof another good success. Four the department, of homelessness support housing in the city as a whole is we have the most permanent Supportive Housing per capita of any city in the united gates. Im going to turn it over to carry, who is going to continue. Sorry, how to run to the bathroom. [laughter] thank you for listening tonight. We serve over 1400 people each month and those are unduplicated contacts. They provide about 1200 actual engagements on the streets every month. We provide housing for 12,000 individuals each day, and about 8,000 of those arent supported housing, and the remainder and shelters on traditional housing. We have tremendous info. In flow. That is the explanation for the ongoing increases in the homeless population. Good evening, commissioners. My name is mary ellen carol, the executive director of the department of Emergency Management. I am here talking to you, because a of Emergency Management physically host the Operations Center, healthy streets Operations Center at our emergency Operations Center, we also provide Coordination Management to the overall operations. We have been doing this since january 2018, and currently hsoc is operational. Our. [roll call] on the city is to manage unusual events and crises. This, as we all know, is one and this is why we were asked to come in. With any operation that we are involved and we want to have clear objectives, and a clearer direction in which we are moving forward. The core values are an important one with an hsoc. I want to move these quickly and we will move on. The core values we follow at hsoc. Lead with the services, compassion and respect. Empathize with the whole community. Develop systems and services that meet individuals where they are. Believe that every san franciscan, house or on housed should have a safe and clean environment. What is hsoc exactly . It has representatives from key departments, if a few from tonight. We all Work Together at our facility. Hsoc as an operation direct plans, coordinates responses to unsheltered homelessness and behaviors that affect quality of life on the streets. Providing the infrastructure for this coordination, and to coordinate the increased investment in addressing these issues. This is just theres about 14 key folks that are involved in hsoc, on a daily basis. I will not go through all of them, but you can see, they are represented here. And then, i just wanted to this is a work chart, anyone familiar with how we respond, how we manage events, or incidents, this is familiar type of work chart that you might see. I want to point out a few things. First we have a policy group which is made up of Department Heads that are representatives of all of those groups. That the policy group meets every other week. They direct the overall direction. On a daytoday basis we follow we use coordinated, unified command. Basically there is no one department that is lead for hsoc. But the 4 primary department set on site every day participating, in our planning an operation meetings, making decisions on an operational level are the department of public health, department of homelessness, and housing, the Police Department my staff provides the overall management for the operation and coordination. We do have, as far as information we coordinate our public information, we do not have a dedicated pil we use the Mayors Office and the department pil, and you can see under operations, all of the key departments that are involved in operations and planning, department of Emergency Management provides logistical support, and we have the Controllers Office who you will hear from more as a key partner for us. This is my final slide, these are the goals, and with any incident, or project it is important to stay connected to those goals. It is connecting individuals to care, planning, to address encampments. Responding to requests for service from the community, and coordinating acts across the departments to increase effectiveness. Thank you so much for having us tonight. Thank you. I think it will get a chance to respond for a request from service from the community tonight. Good evening. I will talk about the Police Departments response, and we will go on with a presentation. I want to echo what director carol has said about who is in charge on the way to structure. You will see another presentation that talks about how it states commander lazar, hsoc. Really we try to fill in in the beginning months of some sort of structure and internally at the department of Emergency Management, we were figuring out who would have various responsibilities. As the months went by as director carol has stated, we have evolved into a unified command. It should not be the Police Department in charge. It should be the Police Department with public health, public works and the department of homelessness that has the collaboration and various roles. I just want to clarify that. Based on the presentation you may see later. Essentially how it all works, is we coordinate the call intake that comes in, a couple hundred 311 calls come in every day from the public regarding homeless encampments and individuals that are in need. We coordinate that. There is a photo on the screen inside of the healthy streets Operations Center and what it looks like. We did not coordinate dispatch. We are excited for the first time, we have a police dispatcher, a public works dispatcher and a public Outreach Team dispatcher sitting in the same area collaborating, which is a first for our city. We have our daily planning and response, 9 30 a. M. Meeting on a 2 30 p. M. Meeting on mondays from one hike at 3 00 p. M. We have a more extensive planning meeting and an Operations Meeting to talk about what the week looks like. The collaboration has never been better. Then we respond to street behavior, we also have staff from the field making calls to hsoc. One of the things i want to point out is that we have seen consistently, over the last 1. 5 years, various agencies across the country reaching out to us about our model. Weve had major cities can see what we are doing. We have boston coming out next month to see what we are doing after hearing about this collaboration. We are very proud of the work we are doing there. In terms of training we talk about leading services. Yes the Police Officers on the frontline. We sometimes become the frontline of the city government. We get calls we are out there 24 hours a day seven days a week. What is important is for officers to be thinking about, how can i get a person into shelter . How can i connect them with drug treatment. How can i get them the resources that i need . We have made it simple for our officers throughout the department to call hsoc, one number. We are able to coordinate some sort of help for people. Our officers, every wednesday at 12, we bring Homeless Outreach officers from throughout the city we have training on various topics. For example, shelter services. We train them on crisis intervention and remind them of the escalation in time and distance. About the Navigation Center. About our Harm Reduction process , about narcan grade we have saved a couple of lives using narcan. I wa