(1) BURGAS, Bulgaria, Jan. 20, 2021 /PRNewswire/ -- Speech analytics is transforming many aspects of business, and is especially beneficial to any sales driven organisation. Zadarma, most well known as a leading global VoIP provider, also offers an industry leading smart speech recognition and analytics feature as part of their incredibly easy to use and highly affordable telecommunications offering. The tool enables a computer to identify and respond to human speech - recorded voice is transcribed into text with the help of neural networks and sound models that even account for and accommodate different languages. Zadarma's speech recognition analytics feature turns every internal or external call and conversation into a rich, structured data source to power business intelligence.