Collaboration On Fire Collaboration tools went from a “nice to have,” to a “can’t live without” in very short order last year as the pandemic sent millions of employees and students to work and learn from home. Collaboration tools, which include voice, video, chat, and content sharing, among a slew of other features, have exploded in popularity over nearly the last year and a half as a way to keep businesses running. Leading collaboration software makers such as Microsoft with Teams, Zoom, and Cisco with Webex emerged quickly as the leading contenders in the space, but fellow unified communications-as-a-service (UCaaS) and videoconferencing providers quickly stepped up to the plate with their offerings to help keep teams connected, no matter their location.