The 6 things needed to improve NHS 111 service in Somerset One in 20 called 999 or went to A&E after not receiving a call back 13:39, 1 FEB 2021 A worker in a NHS 111 call centre (Image: Manchester Evening News) GET THE BIGGEST STORIES FROM ACROSS SOMERSET STRAIGHT TO YOUR INBOXInvalid EmailSomething went wrong, please try again later. SIGN UP When you subscribe we will use the information you provide to send you these newsletters. Sometimes they’ll include recommendations for other related newsletters or services we offer. OurPrivacy Noticeexplains more about how we use your data, and your rights. You can unsubscribe at any time.