by Charlie Spargo Many retailers are planning a digital transformation in 2021, as the COVID-19 pandemic has pushed brick-and-mortar shops to shift their focus to eCommerce. Ed Harries, Partners Director at Visualsoft, explores what part agencies play in the fast-accelerating digital blast. Contribute to the conversation around agencies and eCommerce by completing Visualsoft's survey at the end of this article, for your chance to win a set of Bang & Olufsen wireless headphones.
Over the last year, we’ve seen exponential growth across the industry, with no signs of slowing down. Last month saw the highest UK online sales since the coronavirus pandemic began - up 74% YoY - and the highest January sales on record since 2008.