by Charlie Spargo Many retailers are planning a digital transformation in 2021, as the COVID-19 pandemic has pushed brick-and-mortar shops to shift their focus to eCommerce. Ed Harries, Partners Director at Visualsoft, explores what part agencies play in the fast-accelerating digital blast. Contribute to the conversation around agencies and eCommerce by completing Visualsoft's survey at the end of this article, for your chance to win a set of Bang & Olufsen wireless headphones. Over the last year, we’ve seen exponential growth across the industry, with no signs of slowing down. Last mo...