Technology & robotics Technology has never been more important. Contactless payment, QR codes for menus, ordering apps, order kiosks, communication through Zoom presentations and meetings, and low-contact promotions and surveys were just a sampling of the ways we utilized technology to balance critical health and safety requirements with day-to-day operations. NUTRITICS, a nutrition analysis software, was introduced throughout the Metz Culinary Management system for streamlined recipe and menu management, product cost analysis and digital menu ordering. Contactless technology has become a habit that because of its safety and convenience is here to stay. We anticipate a big spike in contactless order kiosks and a move to contactless menus and payment in dining everywhere. Most exciting, we are also exploring implementing robotic delivery systems in hospitals and higher education accounts.