In July, 2020, Ash Center for Democratic Governance and Innovation of Harvard University issued a report called Understanding CPC Resilience: Surveying Chinese Public Opinion Through Time. According to the report, Chinese citizen satisfaction with government had increased virtually across the board since 2003. By 2016, people's satisfaction level of the government had reached 93.1%. The report shows that between 2005 and 2011, survey re-spondents reported large increases in access to several different insurance and social welfare programs. For example, the proportion of rural villagers covered by basic medical insurance rose from 32% in 2005 to 82.8% in 2011, while the proportion with basic employee pension plans rose from 36.8% to 71.3%. These findings suggest that the Chinese government is increasingly effective at delivering basic healthcare, welfare, and other public services to disadvantaged populations.