This article is sponsored by Kwik Lok. The transformation of Kwik Lok from a family-owned manufacturing company in Washington state into an international packaging company with a focus on the triple bottom line has been an interesting journey. In just three years, we’ve evolved from "that company that makes bread tag bag closures in Yakima" to an organization focused on making a difference globally. In that time, we’ve experienced a number of revelations about developing a sustainability and social responsibility strategy we thought would be enlightening to share. They range from what the company learned about establishing a diversity policy where none existed before to the steps necessary in refocusing product innovation to meet our own sustainability goals and support our customers in achieving theirs.