Three trends that are driving business transformation in Taiwan Details The lack of workforce capabilities and future skills impeded more than half (52%) of Taiwanese organisations’ progress in business transformation. COVID-19 has not only fundamentally changed the way we do business but also the way we manage talent. To support business and employees to thrive in the post-pandemic era, companies should rethink their policies and HR priorities in order to drive business transformation. Following the release of the Hong Kong report earlier this year, Mercer has launched the latest edition of Global Talent Trends 2021 with a focus on the Taiwanese market, which shows that upskilling and reskilling the target workforce has become the key to business transformation for Taiwanese companies in 2021.