Top 3 tips to improve data strategy Understanding how an audience feels is quintessential to meaningfully captivating, engaging, and nurturing that audience. The quest to understand audience sentiment is not new. Brand lift studies have long sought to understand how people feel about a given topic, as this information can help inform both product and messaging strategy. We asked a digital expert for insight into how brands can improve their data strategy to better engage. Audience sentiment isn't a new buzzword in the digital space, but according to one expert executives need to up their investment in the measuring of sentiment. That's because knowing what audiences think, in real time, about a product or service is key to engaging them to actually complete a purchase or schedule an appointment.