putting a team in place ato alert when the hub goes down. the head of cms, the agency that received the report kicked off testimony by saying she's sorry. >> we know consumers are edge tore purchase this coverage and millions of americans that attempted to use healthcare.gov to shop and enroll, i want to apologize to you that the website has not worked as well as it should. >> reporter: marlin was peppered with questions about when she'll have rollout numbers for obama care. she stuck to a scrip. >> we'll have them available mid november, mid november, mid november. >> reporter: she doesn't expect a massive influx of enroll lees at first. >> enrollment doesn't occur until march 31st of 2014. the massachusetts experience was very slow initially and that it started to ramp up over time. we expect the same type of